Operations Management, Customer Service Management, Event Planning
B.S. Retail Management
A.S. Fashion Merchandising Management
Johnson & Wales University, Providence, RI
Toby Buerger-Ferrel has been with BDS since 2011. She has over 20 years’ experience in customer service, leadership, management and training and development. Toby has extensive experience working for retailers, financial institutions and non-profits. She has experience working with diverse employee bases and is an expert at managing details and working through difficult situations with a positive attitude.
Toby’s involvement with the American Business Woman’s Association (ABWA) at the national and local levels has contributed greatly to her success professionally and personally.
Toby is originally from Fair Lawn, NJ and moved to Naples, FL in February of 2000 to join her parents and sister. She is married to her best friend, Kevin, and they enjoy weekend getaway trips to Walt Disney World.
Community Involvement and Recent Honors:
President of the American Business Women’s Association (ABWA) Neapolitan Chapter 2014-15, 2008-10; Approved Candidate for National District I Vice President of ABWA 2013; Council Chair of the Southwest Florida Council of ABWA 2012, 2013; ABWA Neapolitan Chapter’s Top Ten Business Woman 2013; Gulfshore Business’s Forty Under 40 award recipient 2010; ABWA SWFL Council Woman of the Year 2010; Golden Gate Citizen of the Year 2009; Assistant Governor Area 1 of Rotary District 6960 2008-10; President of the Rotary Club of Naples-Collier 2007-08.